All information collected is only used to :
We only record information that has been provided by email, electronic form or by telephone. Your personal information will only be used for the purpose for which it was provided. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
When a booking has been made we will provide your contact details and booking information to the owner of the holiday home which you have booked.
Information about your browsing activity may also be recorded using Google analytic software. We use the Google Adwords free conversion tracking feature when running Google adverts. This information is only used to improve the functionality and navigation of our website.
Our website servers are protected from unauthorised access by current technologies.
The internet has inherent risks for the transmission of critical information such as passwords. You should not transmit any information which could cause you loss.
If you do not wish to provide personal information to us then you do not have to do so, but it may effect your use of this website or the products and services offered on it.
What information we collect
We may ask you to provide the following information:
Contact information, including email addresses;
Demographic information such as postcodes, preferences and interests;
Other information relevant to the customisation of a document on the website; and
Any other information relevant to customer surveys and/or promotions.
What we do with the information we collect
We collect this information for the following reasons:
To provide your contact and other details to the owner of the property you have booked;
To better understand your needs, enabling us to improve our products and services;
For internal record keeping;
To send you emails about new products, special offers or other information which we think you may find interesting or useful;
To contact you (by telephone, email or mail) for market research purposes;
To customise the website according to your interests; and
To customise documents according to your needs.
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure that information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs and preferences by collecting and remembering information about you.
We use traffic log cookies to identify which pages are being used. This helps us analyse information about web page traffic and improve our website by tailoring it to your needs. We use this information for statistical analysis purposes only, following which the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you provide to us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes; and
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are legally required to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you in accordance with applicable law. A small fee may be payable for the provision of the information. If you would like a copy of the information which we hold about you please email us at We will respond within a reasonable time.
If you believe that any information we are holding about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us as soon as possible at We will respond to any request within a reasonable time and will endeavour to promptly correct any information found to be incorrect so that the information is accurate, up to date, complete, relevant and not misleading.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach then please email us as soon as possible at setting out details of the breach. We will promptly investigate your complaint and respond to you in writing within 28 days setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
To unsubscribe from our email list, or opt out of communications, please contact us at the details below.
Storage and Security
We are committed to ensuring that the information you provide is secure.
For any questions or notice, please contact us at: